MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01041nam a2200253 u 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
000009989 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240710161516.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
171124s2004 xx r 000 0 spa d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UIA |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
TCD 1404 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Torres González, José Antonio |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Desarrollo de una estrategia gerencial y mercadológica que mejore el servicio al cliente en el Deportivo Saprissa S.A.D. / |
| Statement of responsibility, etc. |
José Antonio Torres González. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San José, C.R. : |
| Name of publisher, distributor, etc. |
J.A. Torres, |
| Date of publication, distribution, etc. |
2004. |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tesis de Administración de Empresas |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Licenciatura en Administración de Empresas con énfasis en Gerencia y Mercadeo |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tutor: Lic. Carlos Manuel Rodríguez |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Lector: MBA Adolfo Zúñiga |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
SOLO EN FORMATO DIGITAL |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ADMINISTRACIÓN DE EMPRESAS |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
SERVICIO AL CLIENTE |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
DEPORTIVO SAPRISSA |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
MERCADEO |
| 710 1# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Universidad Internacional de las Américas |
| Subordinate unit |
Facultad de Ciencias de la Economía |
| Location of meeting |
Escuela de Administración de Empresas |