Dumas, Marlon; La Rosa, Marcello; Mendling, Jan & Reijers, Hajo A. <br/><br/>
Fundamentals of Business Process Management 

 - 2 ed. 
 - Berlin, Germany  Springer  2018 
 -  527 p. 
<br/><br/> Texto en inglés 
<br/><br/><label>ISBN: </label>9783662565087 
<br/><br/><label>Subjects--Topical Terms: </label><br/>INFORMÁTICA <br/>BUSINESS PROCESS<br/>MANAGEMENT<br/>PROCESS IDENTIFICATION<br/>QUALITATIVE PROCESS ANALYSIS<br/>INFORMATION SYSTEMS
<br/><br/><label>Dewey Class. No.: </label>658.4063  D886b2