TY  - BOOK
AU  - Dumas, Marlon; La Rosa, Marcello; Mendling, Jan & Reijers, Hajo A.
TI  - Fundamentals of Business Process Management
SN  - 9783662565087
U1  - 658.4063  D886b2 
PY  - 2018///
CY  - Berlin, Germany
PB  - Springer
KW  - INFORMÁTICA
KW  - BUSINESS PROCESS
KW  - MANAGEMENT
KW  - PROCESS IDENTIFICATION
KW  - QUALITATIVE PROCESS ANALYSIS
KW  - INFORMATION SYSTEMS
N1  - Texto en inglés
ER  -