MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01152nam a2200277 u 4500 |
| 001 - CONTROL NUMBER |
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| control field |
000007338 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240710161402.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
161025s2010 xx r 000 0 spa d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UIA |
| Transcribing agency |
. |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
TCD 6320 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Calderón Matarrita, Yizza Karina |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Propuesta para el sistema integrado de evaluación y control de la gestión comercial en la UEN de servicio al cliente de la Gran Área Metropolitana del AyA, bajo una filosofía de calidad total. / |
| Statement of responsibility, etc. |
Yizza Karina Calderón Matarrita |
| Inclusive dates |
Agosto 2010 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San José, C. R. : |
| Name of publisher, distributor, etc. |
Calderón M., Y.K., |
| Date of publication, distribution, etc. |
2010. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
197 p. : |
| Other physical details |
Cuadros ; |
| Dimensions |
28 cm. |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tesis Ingeniería Industrial / |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Licenciatura Ingeniería Industrial / |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tutor: Ing. Juan Carlos Méndez / |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Lector: Ing. William Delgado A. |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
INGENIERÍA INDUSTRIAL |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
GESTIÓN COMERCIAL |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
SERVICIO AL CLIENTE |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
CONTROL DE CALIDAD |
| 710 1# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Universidad Internacional de las Américas |
| Subordinate unit |
/ Facultad de Ingeniería y Arquitectura |
| Location of meeting |
/ Escuela de Ingeniería Industrial |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
TFG en CD |