Sistema de Gestión y Control de la Calidad en los Servicios de Atención Telefónica en la Defensoría de los Habitantes. / (Record no. 2816)

MARC details
000 -LEADER
fixed length control field 00896nam a2200229 u 4500
001 - CONTROL NUMBER
control field 000009837
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240710161507.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 171107s2005 xx r 000 0 spa d
040 ## - CATALOGING SOURCE
Original cataloging agency UIA
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number T CD 1629
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Salazar Lizano, Randall
245 10 - TITLE STATEMENT
Title Sistema de Gestión y Control de la Calidad en los Servicios de Atención Telefónica en la Defensoría de los Habitantes. /
Statement of responsibility, etc. Randall Salazar Lizano.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. San José, C.R. :
Name of publisher, distributor, etc. R. Salazar,
Date of publication, distribution, etc. 2005.
502 ## - DISSERTATION NOTE
Dissertation note Tesis de Ingeniería Industrial
502 ## - DISSERTATION NOTE
Dissertation note Bachillerato en Ingeniería Industrial
502 ## - DISSERTATION NOTE
Dissertation note SOLO EN FORMATO DIGITAL
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element INGENIERÍA INDUSTRIAL
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CONTROL DE CALIDAD
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element ATENCIÓN TELEFONICA
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element DEFENSORIA DE LOS HABITANTES
710 1# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Universidad Internacional de las Américas
Subordinate unit Facultad de Ingeniería y Arquitectura
Location of meeting Escuela de Ingeniería Industrial
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Biblioteca Sede Central San José Biblioteca Sede Central San José 30.07.2018   T CD 1629 22475 30.07.2018 23.08.2022 TFG en CD