Rediseño del sistema de gestión y servicio al cliente, para garantizar las metas de atención en la Agencia Telefónica del Edificio Torre Z. (Record no. 3592)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00973nam a2200277 u 4500 |
| 001 - CONTROL NUMBER | |
| control field | 000010529 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240710161534.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180209s2007 xx r 000 0 spa d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UIA |
| Transcribing agency | . |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | TCD 2674 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ortega Quesada, Greivin |
| 245 10 - TITLE STATEMENT | |
| Title | Rediseño del sistema de gestión y servicio al cliente, para garantizar las metas de atención en la Agencia Telefónica del Edificio Torre Z. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | San José, Costa Rica : |
| Name of publisher, distributor, etc. | G. Ortega, |
| Date of publication, distribution, etc. | 2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 306 p. |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Bachillerato Ingeniería Industrial / |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Tesina Ingeniería Industrial / |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Tutor: German Rudin / |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Lector: Vivian Navarro Méndez / |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Disponible solo en Digital / |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | INGENIERÍA INDUSTRIAL |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | SISTEMA DE GESTIÓN |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | SERVICIO AL CLIENTE |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Universidad Internacional de las Américas |
| Subordinate unit | / Carrera de Ingeniería Industrial |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | TFG en CD |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Biblioteca Sede Central San José | Biblioteca Sede Central San José | 08.10.2019 | TCD 2674 | 026726 | 30.07.2018 | 30.07.2018 | TFG en CD |