MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01024nam a2200289 u 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
000010536 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240710161534.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180209s2007 xx r 000 0 spa d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UIA |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
TCD 2682 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Barboza Gutiérrez, Sergio |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Diseño de sistema de gestión y aseguramiento de la calidad para la atención del cliente en la Sección Servicios en Línea de la Compañía Nacional de Fuerza y Luz, S.A. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San José, Costa Rica : |
| Name of publisher, distributor, etc. |
S. Barboza, |
| Date of publication, distribution, etc. |
2007. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
248 p. |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Bachillerato Ingeniería Industrial |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tesina Ingeniería Industrial |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tutor: Ing. German Rudín, Msc |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Lector: Ing. Randall Calvo, MII |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Disponible solo en Digital |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
INGENIERÍA INDUSTRIAL |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
GESTIÓN |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ASEGURAMIENTO |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
CALIDAD |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ATENCIÓN AL CLIENTE |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
CNFL |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Universidad Internacional de las Américas |
| Subordinate unit |
Carrera de Ingeniería Industrial |