Modelos de gestión para los puntos y medios de atención al cliente en la zona dos de la gran área metropolitana del Instituto Costarricense de Acueductos y Alcantarillados bajo un enfoque de servicio al cliente. (Record no. 663)

MARC details
000 -LEADER
fixed length control field 00978nam a2200253 u 4500
001 - CONTROL NUMBER
control field 000006901
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240710161349.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160921s2009 xx r 000 0 spa d
040 ## - CATALOGING SOURCE
Original cataloging agency UIA
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number TCD 3445
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Brizuela Corrales, Jessica Andrea
245 10 - TITLE STATEMENT
Title Modelos de gestión para los puntos y medios de atención al cliente en la zona dos de la gran área metropolitana del Instituto Costarricense de Acueductos y Alcantarillados bajo un enfoque de servicio al cliente.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. San José, Costa Rica :
Name of publisher, distributor, etc. Brizuela Corrales,
Date of publication, distribution, etc. 2009.
300 ## - PHYSICAL DESCRIPTION
Extent 250 p. :
Other physical details 29 cm.
502 ## - DISSERTATION NOTE
Dissertation note Bachillerato Ingeniería Industrial
502 ## - DISSERTATION NOTE
Dissertation note Tesina Ingeniería Industrial
502 ## - DISSERTATION NOTE
Dissertation note Tutor Ing. Germán Rudín Vargas
502 ## - DISSERTATION NOTE
Dissertation note TCD 3445
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element INGENIERÍA INDUSTRIAL
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element MODELO DE GESTIÓN
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element ATENCIÓN AL CLIENTE
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element AYA
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Universidad Internacional de las Américas
Subordinate unit Carrera de Ingeniería Industrial
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Biblioteca Sede Central San José Biblioteca Sede Central San José 30.07.2018   TCD 3445 029357 30.07.2018 30.07.2018 TFG en CD