MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01120nam a2200289 u 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
000008371 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240710161432.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170301s2012 xx r 000 0 spa d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UIA |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
TCD 4998 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sánchez Sánchez, Caroline Vanessa |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Evaluación de la efectividad de la centralización del departamento de servicio al cliente en la empresa Dirbel Inversiones S.A. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San José, Costa Rica : |
| Name of publisher, distributor, etc. |
C. V. Sánchez, |
| Date of publication, distribution, etc. |
2012. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
133 p. : |
| Other physical details |
28 cm. |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tesis Administración de Empresas con énfasis en Gerencia |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Licenciatura en Administración de Empresas con énfasis en Gerencia |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Tutora Msc. Clara Azofeifa Villalobos |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
Lector Lic. Huberth Cordero Vargas |
| 502 ## - DISSERTATION NOTE |
|---|
| Dissertation note |
TCD 4998 |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
ADMINISTRACIÓN DE EMPRESAS |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
GERENCIA |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
EFECTIVIDAD |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
CENTRALIZACION |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
SERVICIO AL CLIENTE |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
DIRBEL INVERSIÓNES |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Universidad Internacional de las Américas |
| Subordinate unit |
Facultad de Ciencias Económicas |
| Location of meeting |
Carrera de Administración de Empresas |